If your registration forms are not appearing on the single event page for your events or are appearing at the bottom of the page, one or more of the following issues may be occurring.
1) There is a JavaScript error on the page
The registration form is loaded in the footer of your site and moved inside the event details using JavaScript code. Any error on the page can prevent this from happening.
You can check to see if there are errors in the console using developer tools. To use Chrome developer tools, right click on a page with the Instagram Feed on it on your site and select “Inspect” or use the keyboard shortcut ctrl+shift+i. Switch to the “console” tab to check the javascript console.
If there is an error as in the example above, try deactivating other plugins and switching themes to see which one is causing the error. You can contact the author to see if there is a solution.
2) Your theme uses custom HTML for the event details
Some themes make changes to the HTML of the single event template. This may prevent the JavaScript code that moves the registration form from making an automatic placement.
Try enabling the setting “I’m using a custom single-event.php file in my theme.”
This will cause the plugin to use the hooks ‘tribe_events_single_event_before_the_content’ or ‘tribe_events_single_event_after_the_content’ to place the registration form. Your theme’s custom single-event.php file will need to include these hooks.
3) Your theme does not use the “wp_footer()” PHP function
If the form is not appearing on the page at all, it could be due to your theme not using the wp_footer() function. This is what the plugin uses to add the form to the page. Many plugins rely on this being used to add JavaScript to the page as well. You can try switching themes to see if the form appears. Contact the theme author to get help adding this function.
4) You’ve selected the form location setting “Shortcode or Gutenberg Block”
If this setting is enabled, the registration form will not appear on the page until the suggested shortcode or the “Registration” Gutenberg Block is used somewhere on the page.
Add either the shortcode or the block to add the registration form to the single event page.
Still having trouble? Contact support for help.
